YuppTV is the best way to watch your favorite TV programmes and Movies
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Frequently Asked Questions

General Queries:

You are just changing your entertainment platform. You are being upgraded to a new entertainment destination without any extra cost. YuppTV offers you 60+ TV channels, 5000+ Movies, Tamil TV shows and Originals as part of your package. Migrate your account now and enjoy endless entertainment with YuppTV.

Going forward, there will be only one entertainment destination i.e. YuppTV. All Lebara play services will not be functional, and you will have to migrate your account to YuppTV.

YuppTV is one of the world’s largest internet-based TV and On-demand service provider for South Asian content, offering more than 250 TV channels, 5000+ Movies and 100+ TV Shows in 14 languages. YuppTV has 40,000 hours of entertainment content catalogued in its library, while nearly 3,600 hours of new on-demand content is added to the YuppTV platform every day

It also offers YuppFlix, a movie on demand streaming service for Expat Market and recently launched YuppTV Originals to bring forth unconventional story telling in collaboration with the top talent from the movie industry. YuppTV is currently ranked #1 Internet Pay TV platform for Indians living abroad.

Please visit www.yupptv.com for more details

Account related Queries:

Your login ID will remain the same as the Lebara Play login ID. After completing the migration, you will receive an email and SMS with a temporary password. You can change it anytime by visiting www.yupptv.com

Subscription related Queries:

Yes, your subscription term (i.e. end date) will remain the same as it was with Lebara Play. All your existing services (Account, Subscription, Billing info and Entertainment) with Lebara play will be migrated to YuppTV. You will be redirected to the equivalent package on YuppTV, based on your current package with Lebara Play. You will continue to enjoy your favourite TV Channels and Movies without any extra cost

Yes, your credit card details will be transferred to YuppTV and you will continue to pay YuppTV for your monthly subscription services. Adding to it, you can also logon to www.yupptv.com or call YuppTV to switch your package.

Your subscription term (i.e. end date) is same as it was with lebara play. Please visit www.yupptv.com or call YuppTV to renew your package.

You will get the equivalent “TV” package with YuppTV. Adding to it, you will also get Movies for Free.

You will get the equivalent “TV + Movies” package with YuppTV

Yes, you will continue with the same offer. Your subscription end date will be considered based on your offer package only

Entertainment related Queries:

You can enjoy 60+ TV channels and 5000+ Movies as part of your YuppTV package. You will get your Lebara Play existing channels and more new channels from YuppTV. Similarly, you get your existing Lebara Play Tamil movies and other language movies from YuppTV

Your existing Channels

Star Vijay Sun TV KTV Zee Tamil Set Max Adithya TV Thanthi TV Puthiya Thalaimurai
News7Tamil Isai Aruvi Sun Music Sun Life Sun News Kalaignar TV Sirippoli TV Murasu
VendharTV Jaya TV Jaya Movies Jaya Max Jaya Plus Raj TV Raj Musix Raj Digital Plus
Raj News 24X7 Captain TV Captain News Chithiram TV Makkal TV Shakthi TV Seithagal TV Angel TV

Additional Channels from YuppTV

YuppTV-KBO YuppTV-MBO YuppTV-BBO YuppTV-TBO Ohm TV Swasthik TV Tamil One Polimer TV
Polimer News Vasanth TV PuthuyugamTV Holy Mary TV DheeranTV Pirai TV Hosana TV Sri Sankara Tamil
Nethra TV Sirasa TV Rupavahini Asianet News Mathrubhumi News IndiaToday News Times Now ET Now

and all YuppTV free channels

Your existing Movies:

Velaikkaran, Thiruttu Payale 2, Theeran Adhigaaram, Vikram Vedha, VIP 2, Sketch, Nimir, Richie, puriyatha puthir and many more

Additional Movies from YuppTV:

The Great Father, 1971: Beyond Borders, Solo, Kasaba, Jacobinte swargarajyam, Nene Raju Nene Mantri, Ninnu kori, Middle class abbayi, Arjun Reddy, FAN, Sultan, Jolly LLB 2, Ok Jaanu, ae dil hai mushkil, Gentleman and 5000 more

However, you don’t get IBC channels for now. YuppTV is working with IBC network provider to get you those channels at the earliest

Migration related Queries:

You can migrate from Set top box or Lebara Play Website

Set top Box users:

A software update will be received on your set top box. Click on the “install” button and follow the on-screen instructions to complete the migration.

Steps to migrate your account from set top box

  • A mandatory software update will take you to new version
  • Click on the “install” button to replace the existing Lebara play app with YuppTV App.
  • Now, Click on the “YuppTV app” on YuppTV launcher screen
  • Go through on-screen instructions and proceed further
  • Add your mobile no. in the space provided and get it OTP verified
  • Done! Congratulations! You have successfully migrated your account to YuppTV
  • Call customer care for any queries

Website/Non-set top box users:

If you are watching your subscription on Lebara play website or any other device, please logon to www.play.lebara.com Click on the “start migration” button and follow the on-screen instructions to complete the migration

Steps to migrate your account from Website

  • Visit www.play.lebara.com and sign in with your account details
  • Click on the button “Start Migration Now”
  • You will be redirected to Lebara play migration page
  • Go through your account information and click on “Start Transferring”
  • Now, you will be redirected to YuppTV migration page
  • Enter your mobile no. and get it OTP verified
  • Done! Congratulations! You have successfully migrated your account to YuppTV
  • Call customer care for any queries

No, you won’t be charged for your account migration.

19th April 2018 is the last date to migrate your account. All Lebara play services will not be functional after the migration last date. So, please migrate your account at the earliest to avoid any disturbances.

You should Switch on the Box before the migration last date to receive the software update. Please call Lebara Play customer care for any further issues.

No, you cannot migrate your account without using mobile number. Please use your friends or relatives mobile no. during the migration process.

No, you can use only one mobile no. for one account.

Please call Lebara Play customer support for assistance

No, you don’t have to migrate again. However, you should Switch on the set top box before the migration last date. You should login to set top box with YuppTV credentials, which you have received via SMS. Please find the steps below for your reference.

  • Switch on the set top box
  • A new software update will take you to YuppTV home screen
  • Login to YuppTV with your account details and continue watching your subscription
  • Congratulations! Star Watching YuppTV!

Use your account details and login to YuppTV website or YuppTV supported device to watch your subscription

No, you should login to www.play.lebara.com to migrate your account to YuppTV. If you have set top box, please migrate your account with the same.

Your account details (Login ID) will be displayed during the migration process. So, don’t worry about your Login ID.

Please switch on the Lebara play set top box and sign up with your details. Please wait for the software update to migrate your account to YuppTV.

Don’t worry, you will receive the software update before the last date of migration. So, we request you to wait for your update to migrate your account. In case of further queries, please contact Lebara Play customer support.

Please migrate your account through website play.lebara.com. YuppTV supports 27+ internet enabled devices i.e. Smart TVs, streaming box, etc. So, you can continue watching on YuppTV supported devices.

You can continue to purchase Lebara Play set top boxes available in the market.

Please contact Lebara Play customer support

Country Toll free Local
UK 08000148006 02036080062
France 0805083241 0426035221
Germany 08007243122 05154989255
Netherlands 08000201720 0107420124
Spain 900804807 911980797
Italy 800596765 0694800508
Denmark 80820168 89887781
Switzerland 0800002615 0435080637
Norway 80024648 21939625
Belgium 080026780 025881120
Austria 0800802720 0720880850
Sweden 020888500 0844685810
Singapore 8008526047  
Malaysia 1800818157  
Canada 1-844-656-0529  
Australia 1800839304  
New Zealand 0800480424  

Device related Queries

You can watch YuppTV on 27+ internet enabled devices

YuppTV Scope box, Roku, Samsung, LG, amazon fire TV, apple TV, Now TV, Android TV, Vewd, Sony, Hisense, PS4, X Box 360 and more devices.

Yes, you can watch on the same number of devices as you are currently subscribed to Lebara Play. However, if you want more devices, YuppTV allows you to watch your subscription on up to 4 connected devices simultaneously at an additional cost. Watching on Mobile and Web is Free

You are limited to only one PC/laptop to stream simultaneously. However, you can watch on 4 connected devices simultaneously at an additional cost.

Renewals related Queries

You can renew your services through YuppTV website, YuppTV customer care and Lebara Play set top box

  • YuppTV Website:
    • Visit YuppTV online website at www.yupptv.com and subscribe to your preferred package
  • YuppTV Customer care:
    • Call YuppTV customer care toll free number and subscribe to your preferred package with the help of support agents
  • Lebara Play Set Top Box:
    • Purchase Lebara Play subscription vouchers from nearby local stores and renew your services

Yes, you can renew your package. Please enter the voucher code in the appropriate space provided on the set top box

Yes, you can purchase Lebara play set top box and migrate your account to YuppTV. However, you should migrate your account before the migration last date

Unfortunately, you cannot transfer your current Lebara Play subscription to YuppTV subscription from Maxis. You need to cancel your current subscription through Maxis and you can re-subscribe to YuppTV services by visiting www.yupptv.com

Unfortunately, you cannot transfer your current Lebara Play subscription to YuppTV subscription from Telkom Malaysia. You need to cancel your current subscription through Telkom Malaysia and re-subscribe to YuppTV services through Telkom Malaysia by visiting www.yupptv.com

Support related Queries

Please reach out to YuppTV call centre for any support related queries

US & Canada: 1866 663 7557, 1855 498 7788

United Kingdom: 44 800 086 8286

Germany: 0800-189-9368

Switzerland: 0800-080-070

Australia: 1800 612 952

Singapore: 800 852 3026

Malaysia: 1800 816 557

Middle East/ UAE: 8000 182 449

Other Queries

TV channels and Movies are geo restricted. So, you will receive the channels and movies based on the distribution rights specific to geography.